Jetpack has locked your site’s login page – One way or the other you have to download Jetpack for your WordPress site then enable it. Jetpack acts like a site manager like an intermediary between you and your site. its plugin has lots of features that help in efficiently managing your site.
Now, you’ve finally installed WordPress and you’ve been enjoying its features. Suddenly, you try logging in to your site through the back end and you get a blocked or locked message from Jetpack.
Jetpack locked your site’s login page for security violations and it’s getting frustrating because you really need to do some things. How do you go about the fact that Jetpack has locked your site’s login page?
What Caused It?
In most cases, it’s because Jetpack has noticed unusual login activities to your WordPress site. More like there have been numerous failed login attempts at your site’s back end.
Jetpack added a feature called “Protect” to its long drawer of features. Protect is a security module that protects your blog from brute force attack like any other Jetpack security plugin but this one functions differently.
It targets the I.P address that is trying to log in to numerous WordPress sites unsuccessfully and bans it.
Furthermore, another reason could be that someone tried to log in to your site’s back end with your login details from an unknown, strange, or random location. It’s frustrating but they are all for your site’s protection.
How to Fix Jetpack Has Locked Your Site’s Login Page
Before I give you a permanent fix to this issue, let me recommend a quick fix in case you need to really get to your site.
This involves changing the network you are using to access your site. Close the site login’s page and change the network you are using to connect to the internet. You could also try using a VPN service just to change your I.P address.
Open the page and try logging in again. This way you are accessing your site with a different I.P address. But this fix might not work, even if it does, its only temporary.
- Visit Jetpack’s site at www.jetpack.com and login to your site’s jetpack account.
- At the top, left corner, hit “My Sites”, next “Switch Site” and thereafter choose your site’s name.
- Then select “Settings”>”Security”.
- Scroll down and under “Prevent and Block Malicious Login Attempts”, turn it off and then on again.
- Input your IP address that was locked and shown on the login page of your site and click on “Save”.
Using File Transfer Protocol
If you have gotten to this stage, it means Jetpack used a large padlock to lock you out of your site. This guide involves you logging in to the site’s WordPress account from the backend i.e through hosting or cPanel.
Next, Go to the Root in your WordPress installation and open the wp-config file. Then add the lines below;
define(‘JETPACK_IP_ADDRESS_OK’ ‘I.P ADDRESS’);
‘I.P ADDRESS’ there literally means your network I.P address. Just input it in that space.